GPCID 24/7 emergency number: 082 214 3228

OKCID 24/7 emergency number: 082 217 1386

Latest water map shows many more Capetonians painting the city green

The City of Cape Town has released the monthly update of the water map. It is encouraging to see that, according to the latest mapping information for December 2017, some 28 000 residents have received green dots for the first time. Well done for joining all of the water savers in Cape Town. Read more below:

We also thank our new water heroes, approximately 24 500 of them, who have gone from a light green dot to the coveted dark green dot.

The water map marks residential properties using less than 10 500 litres per month with green dots. The map shows that many households across Cape Town are working hard to save water. These water-savers are members of Team Cape Town, and together they are working hard to get Cape Town through the worst drought in a thousand years.

The formal residential sector uses by far the largest chunk (some 65%) of our water allocation. This sector holds the key to helping us avoid Day Zero, the day when the taps will be turned off.

Day Zero can only be avoided if all residences reduce their daily use to 50 litres per person per day.

Consumption is indicated on the map as follows:

  • Dark green dot: household using less than 6 000 litres per month
  • Light green dot: household using between 6 000 and 10 500 litres per month
  • Grey dot: estimated consumption due to the meter not being read, zero consumption or no information available

Note: the map simply indicates water consumption not compliance with water restriction limits. Households with higher consumption may have many people living on the property or may have an undetected water leak.

The map only shows consumption for free-standing houses and not cluster housing, flats or other land uses. In addition, the map shows consumption information from meters read in the previous month and this information is updated around the third week of the following month. For example, consumption information from meters read in January 2018 will be available in the third week of February 2018. Consumption shown on the map may differ from your municipal bill due to variation in the billing period.

Households using more than 10 500 litres per month are not shown on the map. However, high consumers are often unaware of their consumption but are willing to change their behaviour once approached. In many cases, high consumers have become Cape Town’s best water warriors once they have become aware of their consumption. Therefore, neighbourhoods should have constructive engagements which one another to ensure that their neighbourood is painted green.

Speak to neighbourhood groups in your area in order to collectively manage water consumption in your area.

The City believes that making consumption information available will assist residents and communities to better manage water consumption.

New Level 6B water consumption guidelines:

From 1 February 2018 all residents must use less than 50 litres per person per day. The table below provides a guide for how much water your household should be using based on the number of occupants. As most people also consume water at work, school or elsewhere, your household consumption should be lower than the maximum amount indicated in the table.

Maximum household consumption guide:

Number occupants Litres per day Approximate litres per month per household
1 50 1 500
2 100 3 000
3 150 4 500
4 200 6 000
5 250 7 500
6 300 9 000
7 350 10 500
8 400 12 000

Thus a four-person household, all using a maximum of 50 litres per day per person, should now use less than 6 000 litres. As most households in Cape Town consist of three or fewer persons, most households are expected to consume less than 6 000 litres per month.  A two-person household should have consumption of less than 3 000 litres per month.

However, please note that the map shows consumption information from meters read in December. The higher 87 litres per person per day limit was applicable in this period.

Remember that consumption higher than 10 500 litres per month (no green dot) does not necessarily indicate water abuse. There are many legitimate reasons for this:

  • High number of occupants or guests in the house
  • Water leaks that the occupants are unaware of (this happens frequently)
  • The operation of a home business or B&B on the property
  • Recently completed building work
  • Consumption is not shown for group housing or properties with an estimated water reading of over 10 500 litres or where information is not available
  • In rare cases, there may be an error in the consumption information, the property may have the incorrect tariff land-use code or the consumption information could be spatially linked to the incorrect property on the map

Also note that consumption indicated on the map can lag actual consumption by up to two months and the problem causing the high consumption may have already been addressed.

Are there errors in the consumption data?

Cape Town consumption information data is generally quite accurate. However, no billing system is 100% correct. The City will continue to do its best to investigate all complaint received regarding the accuracy of the map. Many complaints have already been investigated and, to date, very few errors have been detected. Customers are reminded that the map shows consumption for a previous month (not current consumption) and may differ from consumption shown in your municipal bill.

Even though the number of properties with incorrect billing is low, the City is very aware of the considerable frustration and inconvenience for these properties and we apologise in advance. We ask that you please bear with us. The potential water-saving benefit for all of Cape Town which can be effected by making overwhelmingly accurate water consumption data publicly available outweighs the drawback that a small number of properties with incorrect billing entails.

Some water meters are not read. This usually happens when the water meter reader cannot access the meter. In such cases, water use is estimated based on previous water meter readings.

We suggest the following:

  • Water users can submit your meter reading yourself, using e-Services. You can register for e-Services, then activate the municipal accounts service and enter your monthly water meter readings. You can also phone in your meter reading by calling 0860 103 089.
  • If the meter is inside your property you can log a call for a  Service Request to have it relocated so it can be read. Please make sure that your meter is visible, easily accessible and not obstructed by vegetation, building rubble, sand, etc.

Visit to view the map.

Issued by: Media Office, City of Cape Town

Safer CID: new cameras installed to accelerate fight against crime

After nearly 17 years in the business of keeping the GP/OKCID districts running smoothly, our champions in the security sector show no signs of slowing their efforts. Word on the street is that they have introduced state of the art tools to further curb criminal activity in the area.

We asked our Chief Executive Marc Truss a few questions to find out more about the latest developments:

What is the latest update in terms of security measures for the GPOKCID areas?

We have installed brand new Licence Plate Recognition (LPR) Cameras.

Why do we need LPR cameras?

The cameras will benefit all law enforcement agencies, by helping to capture information about cars which may have been involved in illegal activity. LPR can also be used to monitor the movements of vehicles to and from an area.

They can also provide live data to assist with traffic management and even be expanded to include traffic offences – so in a nutshell, installing them enhances our crime prevention techniques and methods.

When did the cameras become operational?

All cameras are now fully operational, providing law enforcement with a live feed.

Who will be managing the cameras?

Sea Point CID in conjunction with other LPR Group users including the City of Cape Town, SAPS and other CIDs.

What impact do you hope the cameras will have?

We want to take a proactive stance against acts of criminal intent. These cameras will afford us early warning by allowing us to keep an eye on vehicles we are wary of. As soon as the registration has been logged in the system as suspicious, we can track their movements, even when they leave our area.

The LPR cameras are crucial for intelligence gathering. They are integrated within a larger network of users so that we can track vehicles of interest or concern further away.

They will enable law enforcement members and responders to act efficiently, effectively and most importantly pro-actively. This will, in turn, streamline the process leading up to a stop and search, detention, profiling, arrest and then hopefully sentencing where a crime has been committed.

This step forward has proved again that our GP/OKCID team has some of the most progressive minds around, always looking for innovative ways to further protect our safety.

We salute the team, and look forward to increased safety in our city.

Win 100 litres of mineral water with Mountain Falls

Mountain Falls is bottled at the foot of the Klein River mountain range in the Overberg. Apart from the trendy label, we’re giving this natural mineral water a big thumbs up for a couple of reasons:

  • it has a perfectly balanced pH7
  • it is high in calcium and magnesium
  • it’s bottled at source
  • it can be delivered to your door in Cape Town.

With the silly season winding down, and New Year’s Resolutions underway, Mountain Falls is encouraging their client base to find balance in 2018. Stand a chance to win a 100-litre home delivery of their mineral water by using the hashtag #perfectbalance on Instagram, and tagging @MountainFallsSA.

Find out more at

Security Report – December 2017

The past month has kept us busy! 29 successful arrests were made in December, and a total of 72 criminal and municipal incidents were reported in the GP/OKCID area. As always, we would like to thank our amazing team for continuing to make our city a cleaner, safer place to stay.

The highest number of incidents were again of theft from motor vehicles. There were 17 incidents of this crime reported last month. This serves as another reminder to make sure you are not leaving any valuables in your car. We also remind residents to park in well-lit areas, visible to the public, and to double check that cars are locked as there is a real threat of car jamming.

The second most commonly reported incident was of motor vehicle accidents, with ten reports last month. Please keep these three things in mind whenever you are behind the wheel to prevent accidents:

Wear a safety belt. It takes a moment and could save your life. Before you start the car, make sure everyone is buckled up. It is safer for young children to be in the back seat wearing a safety belt in case of collision. Let’s protect the future of our nation with a simple change.

  • The city is full of pedestrian activity. Please drive carefully and remain aware to the movements of those on foot. Be especially vigilant in crowded areas.
  • Keep your valuables out of sight when driving. Have them in your boot or under the seat of your car to make your vehicle less of a target.

There were six planned operations executed in conjunction with the SAPS. Our collaboration with law enforcement is just one of the many ways we are working towards securing the safety of our community.

If you care about your community and would like to be part of our continued efforts to improve the area, why not become a board member? You can make a real impact and always be abreast of what’s happening nearby. All we need from you is attendance at four board meetings a year. Find out more information here.


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